Career Opportunities

Primary role would be to improve the customer satisfaction level by implementing strategies as suggested by the management. Act as one point contact to handle all customer complaints related to sales. Develop and implement a plan to ensure maximum customer feedback which would act as a measure to improve customer satisfaction. Responsible to create a smooth process for customer during the purchase.

E-mail resume with photos to: info@kalashajewels.com

Greet customers as they arrive at the counter and ask them how they would like to be assisted. Listen to customers’ requirements closely and provide them with information on available pieces and sets. Show customers their desired pieces and provide information such as setting types, stones and cuts. Provide customers with information on prices and any executive discounts, schemes, offers or deals as per company policy from time to time. Assist customers in making decisions to buy jewellery pieces or sets and suggest alternatives and complementing pieces with clothes and other accessories. Lead customers through the buying process by boxing, wrapping and bagging their purchases. Assist the cashier by providing pricing information according to weight (in cases of gold and silver jewellery) and processing cash and credit card transactions. Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product. Send out thank you notes to customers and keep them in the loop regarding new arrivals. Arrange window displays on a regular basis and ensure that all displays are properly locked and secured. Ascertain that all pieces of jewellery are locked up in assigned storage palaces at the end of the day. Call and follow up customers for closing sales. Should be flexible to travel across India and abroad when company organizes jewelry exhibitions / shows. Through and exemplary knowledge about making estimates for jewelry products and very good at calculations.

E-mail resume with photos to: info@kalashajewels.com

Coordinating and managing all Database Responsibilities. Required to suggest process improvements/efficiencies for the sub-process or for the entire process. Dedication needed during critical assignments. Candidate will be responsible for making Weekly, Monthly, Yearly. MIS reports (Resource utilization, team performance, trend analysis, and other MIS as per business requirement. Maintaining and coordinating for the MIS records. Generating Attrition reports and Productivity reports & Analysis. Publish daily, weekly & monthly reports , dashboards and analysis. Develop and maintain reports for various analysis purposes. Ensure accurate, timely and efficient reporting of Weekly, Monthly and Quarterly reports & analysis. Good analytical skills. Well-organized, highly efficient, keen eye for detail.

E-mail resume with photos to: info@kalashajewels.com

The candidate should have more than 10 years of experience as a brand manager with any luxury brand.He/She should be adept at creating marketing strategies with experience in planning, implementation and development of brand campaigns. Experience in digital marketing is preferred and the candidate should be up-to-date on latest social media trends.

E-mail resume with photos to: info@kalashajewels.com

Looking for Female Production Coordinator (process fallow-up). She should be familiar with MS office. She has to have Good follow-up skills. Process order forms for production. Has to coordinate with the factory about orders. Mail correspondence. Speak & write Hindi/English

E-mail resume with photos to: info@kalashajewels.com